State Farm® Insurance Agent Cheryl Kim

"Aloha! 5 stars to Robert. He was great to work with! He was very efficient and got us covered quickly and explained all the options to us! We will be contacting him again to add more to the policy soon. We have also shared his information with others as well. Thank you."

"Love working with Cheryl Kim. Robert always has me covered. Love his attention to detail. He makes everything easy."

"Excellent service."

"Always great to work with"

"I needed a last minute printout of my insurance card for my safety check, and Monique was so quick and had it ready for me as soon as I stepped in the door! We have been with Cheryl Kim’s office for awhile for our insurance needs and we love them!"

"Monique is the best!"

"I was able to get an accurate quote for my auto in what felt like record time. Coverages all matched, I was able to review before binding, and the whole process happened within I think 30 minutes. Saved me over $100 per month on my policy compared to what I was paying, very grateful."

"Kiley Nakamura was super helpful, knowledgeable, patient, answered my questions with ease. Kiley made my experience with finding a new insurance carrier pleasant. Thank you Kiley!"

"My wife and I have come to rely on Cheryl for our insurance needs. She is very responsive, knowledgeable, and professional."

"Been with State Farm for a while now and they’ve always taken care of me. Super helpful, easy to work with, and always responsive when I have questions. My whole family uses State Farm and I can see why. Solid service all around 🤙🏽"

"Aloha, I worked with state farm agent Kiley Nakamura. She is wonderful and patient. I was really nervous seeing as it’s my first time buying car insurance. She answered any questions I had and talked me through the whole process. She follows up and checks in when it is necessary. I highly recommend her as your agent. You won’t be disappointed."

"Cheryl Kim's office is extremely professional, staff is very friendly and eager to help i definitely recommend cheryl kims office"

"First Insurance Co. of HI. just got too expensive. Our Homeowner's insurance increased $300-$600 annually. I did not understand why. When I spoke to the (broker) GEICO agent, they got me something cheaper with another insurance company, but I could not make the payment in time. Since I didn't meet the deadline, the premium went up. After a month of dealing with GEICO I decided to go with someone local, right here in Kamuela, my hometown. I was tired of dealing with the impersonal, non-compassionate sales people at GEICO and a call center in who knows where!? The State Farm agent who helped us in Kamuela was Chris Simmons. To speak with someone on the same island who wanted to meet with us in person was such a relief! Chris answered my questions about a homeowner's policy- What is a Dwelling Extension? What is a deductible? Once the value of the home was established, he helped me understand the amount of coverage I should have in case the home were destroyed. Finally, he helped us save money by covering our automobiles, too. I am very thankful that there's a State Farm office in Kamuela and that the agent, Chris, took the time to meet with us and answer our questions. It feels like they have my back in case something goes wrong. Mahalo!"

"Kiley Nakamura is professional, kind and very helpful!"

"My wife and I recently retired and moved from California to South Kohala. I initially tried to find insurance for our condominium unit through direct dealings with well-known national carriers we recently used in California. It quickly became apparent that the national carriers had not committed to serving the islands as they do on the mainland. For instance, their centralized agent call centers were often unavailable because of the time differences, and we had a difficult time linking up with local representatives that seemed to take calls on a rotating basis. Even more importantly, their policies did not meet our HOA’s requirements; so, we had to look elsewhere. When we asked for our property manager’s input, he advised that most of our neighbors work with Cheryl Kim’s State Farm agency in Waimea. That was good news to me because I previously had excellent auto and homeowner policy relationships with State Farm via a few of its local agents in California. Contrary to the national “call center” carriers, I easily found Cheryl Kim’s web page which described her office’s experience, expertise, products and attitude toward our community. We appreciated that we had complete and clear contact information and knew we would receive personalized attention. Communications with Cheryl Kim’s office were reliable and efficient. My initial contact was with Robert Ragasa who listened carefully, assessed our needs and suggested appropriate policies at competitive rates. Having a designated local agency made all the difference. We now know that Cheryl and Robert will be available in real time, know us personally and give us sound advice in a timely way. As our comfort levels increased, we asked Cheryl and Robert to take over our automobile and even Medicare supplement plans (which I was surprised State Farm makes available). This is an unbiased and independent review. I merely hope anyone navigating the personal insurance market - especially those new to the islands - finds this review helpful."

"Great people handled everything I needed concise and professional"

"We recently relocated from the mainland and needed to obtain all new insurance policies. Robert assisted us with homeowners, auto and Medicare Supplement policies. He is wonderful to work with, very responsive and knowledgeable. We’re very happy with the support we’ve received from this State Farm agency and from Robert, in particular."

"The team is professional and courteous. Kiley is on the ball, called me before my vehicles arrived and got me very competitive insurance rated on our vehicles and condos. Extremely responsive via email text and phone. Highly recommend Kiley and this agency."

"Kiley is my insurance lady, always helpful and easy to get along with. When I call and she isn’t at her desk, others members of the office are very accommodating and want to be helpful for what ever I called about. I feel like this office works like very efficient team."

"Our insurance agent, Kiley Nakamura, is always very friendly and accommodating. She is also very knowledgeable of our policies and always go the extra mile to ensure our coverage is complete."

"State Farm has been fantastic, especially thanks to Kiley. She has been incredibly helpful, whether it’s securing home insurance or making updates to my policies. Kiley is prompt in returning calls and emails, and her friendly demeanor makes the whole experience enjoyable."

"Awesome service received from Kiley. Aways professional and efficient; and always with aloha. Goes above and beyond to fulfill my requests and answer any questions."

"Robert Ragasa took Excellent care of all our insurance needs! He is one of the best agents we have ever worked with. We appreciate his efficiency, professionalism, knowledge and dedication. Mahalo!"

"Kiley at State Farm is a fantastic agent!!❤️❤️. She is pleasant always smiling and always looking out for our interests. She goes the extra mile. State Farm is always great in handling whatever problems we have."

"I’ve been with State Farm for several years now, and I couldn't be happier with my experience. From the moment I signed up, the customer service from Kiley N. has been top-notch. She took the time to explain all my options in detail, helping me choose the best life insurance policy for my needs. The whole process felt personalized, and I never felt rushed or confused. Overall, State Farm has provided peace of mind, knowing I have solid coverage with a company I can rely on. Highly recommend!"